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Dear Lesley & Fernando,
Just a small note to say a HUGE THANK you for our beautiful bed. The
service you have provided has been five star from start to finish and
the staff that work with you have been so helpful and friendly. Thank
you once again, with all our best wishes,
Julie & Al Wilson (Norfolk)
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Lesley,
I just wanted to let you know that we love the bed!
Frank did a great job of matching the mural and the butterflies and it
is a real pleasure to have such a special piece of furniture for Tashi -
thanks!
Regards
Naomi
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To Lesley, Fernando and all at Chartley,
We just wanted to write a short note to say a huge thank you for
Heidi's gorgeous princess bed. As you well know, it took me a very
long time deciding exactly what I wanted but nevertheless, throughout
the entire process, I received nothing less than perfect professional
service...... and WOW, what an amazing end result!!
In particular, Barbara's friendliness and helpfulness (not to mention
patience) were incomparable to anything I have recieved in any other
store and she truly is a credit to Chartley. We visit Polhill on a
regular basis, and each time are always greeted with a wonderful warm
welcome. She also has a fantastic attitude when dealing with children
and both my girls now ask to go and see Barbara whenever we visit!!
The bed itself is gorgeous and Andrew's artwork is beyond what I
expected - the detailing is so precise, it really is a 'piece of
art'. The bed has been up for a few weeks now and is, as expected,
the envy of many friends, both children and adult alike. I have
included a picture which I hope sums up exactly how Heidi feels about
her new bed.
With products like yours and staff like Barbara I can see why Chartley
is in a league of its own. Once again a huge thank you to all who made
our Chartley experience so wonderful!!
Regards
Sarah and Darren Santry
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Hello Barbara, Fernando and Sue,
Attached (I hope) are photos as requested. If need be I'm happy to print
and post them to you!
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I am delighted with the furniture, it is exactly what we wanted and were
expecting. Your customer service is second to none!
Thank you all.
Kind Regards
Lynne and Evie Waggott
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Dear everyone at Chartley Bedrooms, and dear Artist who painted Leia's bed,
Just a quick note to say thank you for my daughter Leia's new bed which was
delivered today... it looks fantastic... the delivery team were friendly and
helpful, and the bedroom looks just lovely. I attach a picture for the artist
to see how lovely the bed looks in it's surroundings... The animals on the
bed are wonderful, and the colours are lovely and vibrant. I was a little
surprised that Leia's name didn't appear on the headboard, as had been agreed,
but I'm sure that's not going to matter to a 2-year-old, and I am really pleased
with the look of the bed. I'm sure Leia will love it.
Thanks for your wonderful work,
Ziggy Percival
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Dear Mrs. Lesley Richardson,
I write to you to pass our sincere thanks for the design, customer service,
production and delivery today of my daughter's bedroom furniture.
Your 2 staff, Fernando and Craig, really were so courteous and considerate
very early this morning. Please buy them a GPS that works in North Wales!!
As we put our daughter, Gabriela, to bed tonight in her super new Chartley
bed we pass on our best wishes and thanks to you all.
Kind regards,
Mark Cuerden, Flintshire.
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Lesley,
We are very pleased with the wardrobes and the artwork is amazing, Chartley
comes up trumps again. Audrey Hepburn is fantastic and Grace wouldn't come
out of her room this morning as she wanted breakfast with Princess Lillifee!!!
(Grace bears more than a passing resemblance to Princess Lillifee, and thinks
you painted herself on the wardrobes, not Princess Lillifee.)
I asked yesterday if you could do a picture of the Audrey Hepburn figure for our
eldest daughter, (the wellbeing bedroom) and was told it may be possible. I was
wondering if you could make a memory board with her on. It's the latest thing that
my daughter and her friends want in their rooms, it has a solid outside, and either
cork or felt on the internal section so that they can pin photos, invitations and
notices/reminders. I don't like the ones in the shops as they're not very nice,
but if it was possible to have one with the Chartley artwork, it would be great.
Is this something you could make, and about how much would it cost with Audrey
Hepburn artwork. If you can do it we'd look to buy 2 or 3.
Just let me know and thanks again,
Debbie Skingsley
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To all at Chartley Bedrooms,
We just wanted to say Thank You for the wonderful bedrooms that you have created
for our children Owen & Megan. Their faces when they entered their rooms were a
picture. They asked to go to bed straight away which is a miracle. We are all
delighted with the results and thank you again for making two small children
very happy.
We have attached some photos that we thought you might like to see.
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Thank you again,
Sarah & Colin Howell
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Dear Barbara & The Team at Chartley Bedrooms,
We just wanted to drop you a quick e-mail to say how delighted we are with our daughters new
Fairy Bed. The artwork is truly beautiful - you have done a really wonderful job. Immy has
been sleeping in her new bed since last Saturday and absolutely adores it. We are amazed at
how well she has adjusted from cot to bed.
I have passed your details on to a number of friends and would not hesitate in recommending
your beautiful furniture. Oh to be 3 years old again!
Kindest regards,
Nicki, Phil & Immy Hyde
Hampshire
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Dear Chartley Bedrooms,
I hope you get this as I haven't got an e-mail address. We haven't had the opportunity to thank
you for turning our little girls' bedroom into a beautiful fairy magic land. Their Dolls House
beds are truly magical and the girls love them to bits. They are so proud of the fairy images
on their furniture and can't believe the fairies look like them. You have done a wonderful
job and I now have no problems whatsoever putting them to bed. The girls even enjoy laying
their beds and 'making it neat for bedtime'. Have I mentioned the beautiful enough to eat Radiator
Cover you made for their bedroom or the extra effort on your part in matching the furniture to
their room colours. The toyboxes are also a big hit in the playroom. I truly believe you now
have lifetime customers in my girls and in fact the whole family. We hope to contact you soon
for more furniture for other parts of the house. Thank you Lesley and a big 'Thank You' to your
team.
Thank you,
Elizabeth Oshinusi
Kent
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Dear Mrs Richardson,
We recently bought furniture for our son Jake's bedroom and I wanted to let you know how pleased we
have been particularly with the service Chartley gave us. I am forever moaning about people not
wanting to serve or 'can't be bothered' attitude, so dealing with you made a lovely change. Everyone
really seemed to care about what they were doing and that we were happy with the products you provided.
We shall definately recommend you - thank you.
Mrs K Longley
Sittingbourne, Kent
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Dear Lesley, dear Fernando,
The furniture arrived safe here in Bickenbach and they are sooooooooooooo pretty. We have only put up
the bed for the moment, because we must first build or buy a new house for the rest (well not only for
the rest), but the bed is so pretty and I am always delighted when I see it and I'm happy that we bought
it. Victoria loves her 'England Bed' as she calls it and really enjoys to sleep in it. Thanks for
producing such wonderful furniture.
Best wishes from Germany,
Petra
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Dear Lesley,
Thank you very much for forwarding the 'photo's, they are lovely.
We would like to say thank you very much for supplying Mia's furniture. We are very pleased with it. It
was a relief to find somewhere that could actually supply exactly what we wanted.
Thank you,
B.Silsby
Middlesex
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Dear Chartley Bedrooms,
I just wanted to write and thank you for Olivia's bed. We are all so delighted with it, and Olivia just
loves it. She's our little princess and looks so snug. We were so thrilled with the artwork and will be
back for additions to the bedroom in the new year.
Attached is a picture of Olivia asleep. She put herself to bed with chocolate around her face.
Kind regards,
Mary Thorogood (Grandmother)
Kerry Jenkins (Mother)
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Oh Lesley,
I've been half dreading Poppy's furniture turning up. I thought what if it's totally over the top and
I hate it. But when it arrived today, I could have cried, it's absolutely beautiful!!
Even after a busy day at our new house, and knowing Poppy will wake me up every couple of hours for a
feed, I had to quickly sit down and say a big 'THANK YOU' to you. Your understanding of what l wanted
was impeccable.
I was nervous about the artwork but your probing really paid off, and we got just what we wanted (oh
except you said the fairies would all have long hair, and most of them have short!). The furniture is
beautifully made, the workmanship is excellent.
Then onto delivery and installation. The two men put sheets down in the hall, took their shoes off
and on each time they went outside and vacuumed up after themselves, and were generally very polite
and considerate.
Lesley, in short you should be very proud of yourself and your team, you are an exceptional British
company. Please do pass on my sincere thanks to the people who made and painted Poppy's furniture -
I only hope Poppy will appreciate it when she grows up as much as we do!!
Many, many thanks; If I am ever lucky enough to have another baby, you'll have a tough act to follow!
From Jill Collier
Kent
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Dear Lesley & Team,
We would just like to forward our thanks for the beautifully painted furniture, delivered
to Kevin and Tina, in Shoreham. Please pass on our delight to your Teddy Bear designer.
Nursery is now complete and looks stunning.
Many thanks to you all,
Kevin and Tina xxx
Shoreham (Kent)
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Dear Lesley & Fernando,
Just to let you know I am so delighted with my fitted bedroom furniture. The design and
finish on the furniture was excellent, when I walk into the room now, it just looks so
luxurious. I am so pleased with everything, I will recommend you to all my family and
friends when they are talking of having new bedroom furniture.
Kind regards,
Pauline
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Hi Guys,
Just to say a big THANK YOU for my daughter's dressing table... she loved it!!! It was a
fab surprise. She spent her birthday sorting out the draws with all her bits!!! We had
some peace and quiet for a change!!! You have all been great, especially Lesley who is
always more than helpful.
Thanks again,
Bev and Paul Clark
P.S I will email you the photos of her room soon x
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