Published 27 July 2020
We have identified a potential safety concern regarding some ladders previously supplied with our high sleeper beds.
WHAT IS THE ISSUE?
The issue relates to ladders where the sides extend above the height of the bed structure. It is possible that clothing could become caught around top sections of these ladders should a child attempt to descend ‘the wrong way round’ (i.e. whilst facing away from the bed) which could lead to possible injury.
WHAT ARE WE DOING ABOUT THIS?
We are attempting to contact all customers who have purchased a high sleeper bed from us with one of these ladders as a matter of urgency so we can arrange for the ladder to be modified free of charge.
WHAT DO I NEED TO DO?
If you have a ladder similar to the images below, purchased either directly from us or elsewhere second hand, please contact us so we can arrange for your ladder to be modified free of charge.
Should you have any concerns regarding this safety notice, please call us on 01959 533676.
Chartley Play Beds are the strongest beds you can buy! These beds really will not break so you can keep them for as long as you like! (Strong enough for mummy or daddy to climb in for a cuddle too). We also offer a 'part exchange' scheme on any out grown Chartley beds, so you can simply 'upgrade' to the next stage! Totally made to order - in any size. Hand painted artwork or a name can also be added. We can even build a bed around your existing stairwell! Any questions? Call us on 01959 533676 we are open 7 days a week, or visit our showroom within Polhill Garden Centre, TN14 7AD to try before you buy!